1. Acceptance of Terms
By accessing and using Bookmycleaner.in ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
Bookmycleaner.in is an online directory platform that connects customers with professional cleaning service providers. We provide:
- A searchable directory of cleaning service providers
- Company profiles with contact information and service details
- Customer review and rating system
- Direct communication tools between customers and service providers
3. User Responsibilities
For Customers:
- Provide accurate information when submitting reviews or enquiries
- Use the platform for legitimate service inquiries only
- Respect service providers and communicate professionally
- Not misuse or abuse the platform's features
For Service Providers:
- Provide accurate and up-to-date business information
- Maintain professional standards in all communications
- Honor quoted prices and service commitments
- Comply with all applicable laws and regulations
- Maintain appropriate licenses and insurance
4. Business Listings
Service providers may list their businesses on our platform subject to the following conditions:
- All information provided must be accurate and truthful
- Businesses must be legitimate and legally operating
- We reserve the right to review, approve, or reject any listing
- We may remove listings that violate our terms or quality standards
- Basic listings are free; premium features may require payment
5. Reviews and Ratings
Our review system is designed to help customers make informed decisions:
- Reviews must be based on actual service experiences
- Fake, misleading, or defamatory reviews are prohibited
- We reserve the right to moderate and remove inappropriate reviews
- Service providers cannot pay for positive reviews
- Reviews become property of Bookmycleaner.in upon submission
6. Disclaimer of Warranties
Bookmycleaner.in serves as a directory platform only. We do not:
- Provide cleaning services directly
- Guarantee the quality of services provided by listed businesses
- Assume responsibility for disputes between customers and service providers
- Warrant the accuracy of all information provided by service providers
- Guarantee the availability or reliability of our platform
7. Limitation of Liability
To the fullest extent permitted by law, Bookmycleaner.in shall not be liable for:
- Any direct, indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages arising from service provider interactions
- Technical issues or platform downtime
- Actions or omissions of third-party service providers
8. Intellectual Property
All content on Bookmycleaner.in, including but not limited to text, graphics, logos, and software, is our property or licensed to us and is protected by copyright and other intellectual property laws.
9. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the platform, to understand our practices.
10. Prohibited Uses
You may not use our platform to:
- Violate any applicable laws or regulations
- Transmit spam, viruses, or malicious code
- Impersonate others or provide false information
- Interfere with platform security or functionality
- Harvest or collect user information without consent
- Post inappropriate, offensive, or illegal content
11. Termination
We reserve the right to terminate or suspend access to our platform immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties.
12. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the platform after changes constitutes acceptance of the new terms.
13. Governing Law
These terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
14. Contact Information
If you have any questions about these Terms of Service, please contact us:
Note: By using Bookmycleaner.in, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.